Below are described the changes to operations in SmartCentral while we are in the ECEC period, currently 6th April 2020 to 28th June 2020.

Non-Approved Services

Basically preschools, if you didn’t receive CCS then lucky you, no changes.

Approved Services

The department is not accepting session reports AT ALL at the moment.

So we cant send any session reports for the ECEC period or from any prior period although there will be an opportunity after 28th June to vary attendances prior to 6th April.

Nevertheless we still need session reports to be finalised to go through our internal processes.

You will get a ‘submit’ button back. It will mark the attendance as submitted so it can be included in statements. The session reports will NOT go to CCS and can not be queried, only internal records are kept.

A block (closure) will be implemented for all centres so that bookings and sessions will be processed normally but no charges are acrued to the parent account. This will make it easy to compare weeks apples to apples if you need evidence to seek a review of your ECEC payments.

Other functions will operate as normal and any charges accrued previously will still sit on the parents balance.