The federal government is making major changes to child care benefits from July 2018 as part of its Jobs for Families program. Its time to activate your service for transition.

By now you should have received your transition letter from CCS via registered mail.

If you haven’t received your letter by the 30th of April it is time to chase up and contact the CCMS help desk.

Phone: 1300 667 276

For those of you who have received that letter you will need to complete the transition process described in it to set up your new approval id and get a software activation code. Software activation steps are described in the letter but we have included them here.


You will need your CCS Provider ID to complete this process. The Provider ID consists of 9 digits and a single uppercase letter (eg 190001234A).

It is displayed on the ‘submission successful’ page of the CCS online transition process and can also be found in your CCS letter of approval.

If you call the CCMS helpdesk you will need to specify that you want the CCS Provider ID as your CCMS Provider ID won’t work.


Once you have your activation information you need to enter that into SmartCentral. Make sure the CCS Person Id you enter in our form is the one that was used to complete the transition tasks.

SmartCentral CCS Software Activation

Enter your activation information in SmartCentral here

You may find it easier to have this form open as you go through the above process so you can enter each piece of information as you go.


To confirm the activation process has linked up in PRODA just log back into PRODA and go to Organisations. You should see that your ‘device’ is now Active. This may take a few minutes after you register in SmartCentral.

SmartCentral CCS Software Activation

Update Activation Details

NOTE: We have seen some issued with updating the key of an exiting device so we recommend you just create a new device name (eg put a number on the end of your existing device name).

Enter your new registration information into SmartCentral here.

You need update your activation details if you made an error entering it the first time or it has expired and to need to refresh the code.

Activation codes expire within a few days of being created unless used and will expire in 6 months even if used. The expiration date wil be shown when it is created.

If your activation code expires before you can use it you will need to generate a new activation code by logging in to PRODA again.

Go to the Organisations screen , click on the device name ,the device details will be displayed

Select New Device Activation


Pick a new device name, maybe just put 02 etc on the end :) .

Enter the new device and activation code in SmartCentral

CCS Activation Shortcuts