Changes to the Minister’s Rules allow centres to waive the gap fee but continue to claim CCS on an active enrolment if and only if the centre has been forced to close by order of a Health Authority.
To support this we have enhanced the Holiday process to now cover Holidays/Closures.
The process for setting up a Closure is very simple.
You need to specify the time period of the closure and which enrolment types it will cover.
The closure process only works for full weeks so start on a Monday and end on a Sunday.
When a closure is in effect no attendance charges or resulting CCS payments will flow onto the parent’s account for the nominated period.
Attendances are still processed as normal.
If you operate multiple services you need to create a closure record for each one separately. This allows for situations where services are closed for different periods.
The changes are automatically applied overnight to the parent account but you can trigger an update at any time from the list page.