Digital Complying Written Arrangements

Under the Child Care Subsidy rules an arrangement for care must be agreed between the Service and the Individual (in SmartCentral this is the person designated as Parent1) for each enrolment.

The rules allow that arrangement to be in paper or digital form and specifies the information that must be included in that arrangement.

To be considered a Complying Written Arrangement (the only type for which a parent can receive subsidy) it must contain the following information :

  • the names and contact details of the provider and the individual(s)
  • the date that the arrangement starts
  • the name and date of birth of the child (or children)
  • if care will be provided on a routine basis, and if so:
  • details about the days on which sessions of care will usually be provided,
  • the usual start and end times for these sessions of care
  • whether care may be provided on a casual or flexible basis (in addition to, or instead of, a routine basis)
  • details of fees to be charged under the arrangement (this can be by reference to a fee schedule or information available on the provider’s website maintained by the provider), that the parties understand may vary from time to time.

Additional information can be included to support the individual’s understanding of their payment obligations.

Almost all enrolment forms would have included this information as a matter of course so the requirement is really just formalising good practice, possibly requiring some small wording changes to make explicit that the parent is ‘liable for the full amount’ not just the ‘gap’.

To streamline this process we have added functions to digitally generate a Complying Written Arrangement with the option to download and print a PDF for signing or email it to the parent with an acknowledgement link.

This process is also built into the online application approval process. In both cases the latest booking is used generate the notice so it can be used to confirm updates as well.

Sample CWA notice

SERVICE DETAILS : name , address , abn , email , phone Arrangement Start Date
Parent / Guardian Name DOB CRN
Address
Child
 Name DOB CRN
DAYS WK1 DAYS WK2
Regular Booking M T W T F M T W T F Price / Unit
Session1 07:00 - 09:00 X X - - - X X - - - $15.00 / Session
Session2 15:00 - 18:00 X X X - - X X X - - $27.00 / Session
TOTAL PER FORTNIGHT $222.00
Allow flexible bookings* ?

 Y $ MAX / Session
* Casual price will vary depending on actual session booked