Email addresses are very important within SmartCentral as it is the way you identify yourself and log in to your account.
The simplest and fastest way to change your email address is to log in to SmartCentral with your old email address and then edit the email address on your profile and save the change.
If you have forgotten your password you can use the Forgot Password ? option from the login screen provided you still have access to the old email address.
If the account is linked to any parent records the email address will be changed on those parent records immeadiately.
Sometimes a parent is unable to update their own email address because they no longer have access that email and they have forgotten their password or their email address in the system was wrong when their initial account was created.
In this case simply open the parent’s profile, Edit the email address and click Save. Once that is done click Create New User Account . This will link this parent to the new email address in the parent portal.