Welcome to the SmartCentral Wiki
Recent Changes
TOP QUESTIONS:
- Managing Covid19 changes with SC
- Ratio Calculator
- My PRODA key is expiring or has expired
- My PRODA key is locked &/or I can’t submit to CCS
SmartCentral Tabs Explained
The Basics
Billing and Payments
| Send Parent Statements | Process Direct Debits | | Process Manual Payment | Import Payment File | | Managing Bonds | Billing in Advance | | Online Registration for Payments | |
Everything Web
Special Stuff
| Additional Child Care Subsidy | Reporting Absences | | Family Daycare | Updating fees on mygov | | Holiday Periods and Closures | CCS Fortnights | | Parent Group Emails| | * Staff Discount * Scheduling your Weekly Attendances * Waiving the Parent GAP for all sessions in a weekly attendance * Waiving the Parent GAP for some sessions in a weekly attendance * Claiming for absences at the start or end of an enrolment
Reports and Extracts
Other Common Questions
- CCS Calulations, Subsidy calculator, Session Codes and Capped rates explained
- How to fully refresh SC
- How can parents find their PIN? video tutorial
- Restarting Exited Enrolments
- Why are IS Claims rejecting or only paying a portion of the hrs claimed?
- Why hasn’t this Enrolment moved to ACTIVE?
- Setting Up Digital Sign In video tutorial
- Cancelling or varying Prev year’s Attendances
- Transferring payments from one parent to the other
- Digital CWA Notices
- Formalising an Enrolment
- Preschool Exemption Activity Test
- Capped rate changed from Centre based care to OSHC, correctly or incorrectly
- How do parents confirm their enrolment?
- How Do I swap parents on an enrolment?
- When do families get back paid CCS?
- FAQ for Parents and Guardians
- What to do & say when a parent DISPUTEs their MYGOV enrolment notice
- Still being compiled - Analytic Reports
-
Personalising SmartCentral
SmartCentral has a number of options for you to tailor it to your centres specific needs.
- Branding : upload your logo to appear on statements, web pages and in emails sent by SmartCentral for your centre
- Message templates : control the wording inserted into emails at key communication points; Applications , Re-erolment, Statements , Payment Registration.
- Sessions & Rooms : Define how you will charge for attendance and how you organise the children in your care.
- Feeder Schools : Create your own list to collect information about the child’s school if needed. Use it to sort and group children in rolls.
- Custom Questions : Create additional questions specific to your services that are automatically added to new applications and child profile screens
Other Stuff
More Help - Search Bar
If you cannot find your question on this page - use the SEARCH bar, to find many more help pages. Type in some search words related to your question and all SC’s help pages, with those words, will be returned
Training
Access SmartCentral from your SmartPhone or Tablet
Updating Financial Details to CCMS
Updating Operational Profile to CCMS
Updating Parent Organisation Details to CCMS
