
Welcome to the SmartCentral Wiki

TOP QUESTIONS:
SmartCentral Tabs Explained
Services
The Basics
Billing and Payments
| Send Parent Statements | Process Direct Debits |
| Process Manual Payment | Import Payment File |
| Managing Bonds | Billing in Advance |
| Online Registration for Payments | |
Everything Web
Special Stuff
| Additional Child Care Subsidy | Reporting Absences |
| Family Daycare | Updating fees on mygov |
| Holiday Periods and Closures | CCS Fortnights |
| Parent Group Emails| |
* Staff Discount
* Scheduling your Weekly Attendances
* Waiving the Parent GAP for all sessions in a weekly attendance
* Waiving the Parent GAP for some sessions in a weekly attendance
* Claiming for absences at the start or end of an enrolment
Reports and Extracts
Financial Reports
MYOB Accounting Exports
Other Common Questions
SmartCentral has a number of options for you to tailor it to your centres specific needs.
- Branding : upload your logo to appear on statements, web pages and in emails sent by SmartCentral for your centre
- Message templates : control the wording inserted into emails at key communication points; Applications , Re-erolment, Statements , Payment Registration.
- Sessions & Rooms : Define how you will charge for attendance and how you organise the children in your care.
- Feeder Schools : Create your own list to collect information about the child’s school if needed. Use it to sort and group children in rolls.
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Custom Questions : Create additional questions specific to your services that are automatically added to new applications and child profile screens
Other Stuff
More Help - Search Bar
If you cannot find your question on this page - use the SEARCH bar, to find many more help pages. Type in some search words related to your question and all SC’s help pages, with those words, will be returned

Training
SmartCentral Fundamentals
Access SmartCentral from your SmartPhone or Tablet
Submit vacancies to CCMS
Updating Financial Details to CCMS
Updating Operational Profile to CCMS
Updating Parent Organisation Details to CCMS
Direct Debit Registration
SmartCentral Emails
Editing Tips
Troubleshooting
Access SC1
How to access Live Chat
