Welcome to the SmartCentral Wiki

Recent Changes


SmartCentral Tabs Explained


The Basics

Finding Parents and Children Add an Enrolment
Create a Booking Formalise an Enrolment
Submitting-An-Enrolment-Start-Date Update a Daily Roll
Restarting Exited Enrolments Additional Child Care Subsidy
Submit Weekly Attendances Adding a staff member
Remove a staff member Submit IS Claims
Estimate fees Set up Digital Sign In
Parent-TAGs Session-Codes

Billing and Payments

| Send Parent Statements | Process Direct Debits | | Process Manual Payment | Import Payment File | | Managing Bonds | Billing in Advance | | Online Registration for Payments | |

Everything Web

Set up a web profile Invite a Parent to join SmartCentral
Create a Vacation Program Process Online Applications
Re-enroling Changing Email Addresses
Digital CWA Online Direct Debit Registration
When to use PULL IN  

Special Stuff

| Additional Child Care Subsidy | Reporting Absences | | Family Daycare | Updating fees on mygov | | Holiday Periods and Closures | CCS Fortnights | | Parent Group Emails| | * Staff Discount * Scheduling your Weekly Attendances * Waiving the Parent GAP for all sessions in a weekly attendance * Waiving the Parent GAP for some sessions in a weekly attendance * Claiming for absences at the start or end of an enrolment

Reports and Extracts

Financial Reports

MYOB Accounting Exports

Other Common Questions

SmartCentral has a number of options for you to tailor it to your centres specific needs.

  • Branding : upload your logo to appear on statements, web pages and in emails sent by SmartCentral for your centre
  • Message templates : control the wording inserted into emails at key communication points; Applications , Re-erolment, Statements , Payment Registration.
  • Sessions & Rooms : Define how you will charge for attendance and how you organise the children in your care.
  • Feeder Schools : Create your own list to collect information about the child’s school if needed. Use it to sort and group children in rolls.
  • Custom Questions : Create additional questions specific to your services that are automatically added to new applications and child profile screens

Other Stuff

More Help - Search Bar

If you cannot find your question on this page - use the SEARCH bar, to find many more help pages. Type in some search words related to your question and all SC’s help pages, with those words, will be returned


SmartCentral Fundamentals

Access SmartCentral from your SmartPhone or Tablet

Submit vacancies to CCMS

Updating Financial Details to CCMS

Updating Operational Profile to CCMS

Updating Parent Organisation Details to CCMS

Direct Debit Registration

SmartCentral Emails

Editing Tips


Access SC1

How to access Live Chat

SmartCentral Home Page