Welcome to the SmartCentral Wiki

How to access Live Chat


Recent Changes


SmartCentral Menus Explained


The Basics

Finding Parents and Children Add an Enrolment
Create a Booking Formalise an Enrolment
Update a Daily Roll Restarting Exited Enrolments
Additional Child Care Subsidy Submit Weekly Attendances
Adding a staff member Remove a staff member
Submit IS Claims Estimate fees
Set up Digital Sign In  

Billing and Payments

Send Parent Statements Process Direct Debits
Process Manual Payment Import Payment File
Managing Bonds Billing in Advance
Online Registration for Payments  

Everything Web

Set up a web profile Invite a Parent to join SmartCentral
Create a Vacation Program Process Online Applications
Re-enroling Changing Email Addresses
Digital CWA Online Direct Debit Registration

Special Stuff

Additional Child Care Subsidy Reporting Absences
Family Daycare Updating fees on mygov
Holiday Periods and Closures CCS Fortnights

Reports and Extracts

Financial Reports

MYOB Accounting Exports

Personalising SmartCentral

SmartCentral has a number of options for you to tailor it to your centres specific needs.

  • Branding : upload your logo to appear on statements, web pages and in emails sent by SmartCentral for your centre
  • Message templates : control the wording inserted into emails at key communication points; Applications , Re-erolment, Statements , Payment Registration.
  • Sessions & Rooms : Define how you will charge for attendance and how you organise the children in your care.
  • Feeder Schools : Create your own list to collect information about the child’s school if needed. Use it to sort and group children in rolls.
  • Centre Specific Questions : Create additional questions specific to your services that are automatically added to new applications and child profile screens

Other Stuff

SmartCentral Fundamentals

Access SmartCentral from your SmartPhone or Tablet

Submit vacancies to CCMS

Updating Financial Details to CCMS

Updating Operational Profile to CCMS

Updating Parent Organisation Details to CCMS

Direct Debit Registration

SmartCentral Emails

Editing Tips


Access SC1

SmartCentral Home Page