First Time Setup

In order to process direct debits you must first:

  1. Set up your direct debit details - the support team will do this for you once they have been supplied by Childcare EasyPay (CEP).
  2. Set up your parents in SmartCentral

For each parent, go to the Direct Debit tab on the parent’s profile and tick the option to enable Direct Debit. You must also set the Direct Debit Parent Reference Number . Generally you should use the SamrtCentral Parent ID displayed in the browser address bar at the end unless your parent references were set up in the CEP portal previously. In this case check with Support for the best way to proceed.

  1. Activate your parents on the Childcare EasyPay portal

Sign in to the CEP portal and create a parent record, including payment method, for each parent. It is very important to make sure the parent id entered in the CEP portal is exactly the same as the one entered in SmartCentral on the Parent profile Direct Debit page.