Summary of changes, most recent at the top.
Should you want any training on any of these features, let us know in chat (bottom right hand corner of every SC page - blue chat icon)
Forecasting analytics - predict income and utilisation for the centre up to 12 months in advance. Request support to enable this function.
Invoices - turn on new features via Accounts -> Setup Org -> Statements
Weekly Attn Screen
CCS Rates 2021/22:
Analytics - Reports added for:
Children Bulk Edit Screen:
Analytics - Reports added for:
Prod Fixes: - these are now fixed
VAC Care / Holidays:
Analytics - Reports added for:
Analytics- Reports added for:
Vac Care Brochure:
Xero Allow SC to extract data in a format to be imported to Xero
Staff List: Allow filtering combination
Parent Portal: Allow samsung default browser through to SC
Breach Reporting: Added to SC website footer
Contactless sign in/out: Enable visitor sign in to the centre via the QR code.
FDC: ability to extend the session when children stay beyond their booked time & (if session code is hourly) recalculate session fees on the session end time change
Invoices: When the projection nets off to zero for a week ending date, exclude it from the statement
Account Management: Added ability to choose permanent closure of service
Online Applications: Parent - Ability to see and start an application in any active profile for multi service organisations (even if no previous application exists)
via Setup Org:
ChildScreens: Allow documents submitted by parents to be deleted. Re-enrol Applications staff need to select the correct service profile for re-enrolments, so parents get the correct application if they have more than one type - full or waitlist.
Setup Org: Allow staff to update the variables in the Digtal Signin Kiosk Display section. Only accessible by support & admin roles.
*CCS Submissions: Prevent double submit of informal (Receive or CWA no CRNs) enrolments
Session Formulas - expanded formula options to include new variables allowing automatic calculation of fee adjustments due to arrival and departure times: early - number of whole minutes signed in before session start late - number of whole minutes signed in after last session end total - number of whole minutes from first sign in to last sign out
CCS submission - Improved handling if client attempts to edit a session for an attendance that has just been queued to submit
Parent Portal - improved messaging if parent attempts a password reset and the password doent meet minimum criteria
Reports - Added display and filter options to include contacts email addresses on Child Details reports , added dedicated bus lists , modified layout of booking report to allow more room for notes option when used
Health TAB - ability to view and select an older immunisation document and make it current.
ACCS - Improved handling of ‘Cancel Certificate’
Parent Portal - streamlined process for ‘new applciation’ to direct parent to copy an application in the create process when they have one
Custom Questions - Improved formatting for numbered and unnumbered lists
Reports - Added ‘All Services’ option to aged debt report
Enrolments - by default the enrolments lists now are filtered to exclude enrolments that exited more than 6 months ago. Option also added to show all.
Re Enrol - Several improvements to streamline re-enrol activity. Added as bulk action on Enrolments list , re-enrols can now be sent to children without active enrolments, mode customisation options in email message, allow centre to specify which profile to connect the appliction to
CCS - fixed inacuracy in vacancy calculation when a room is marked inactive while still having active bookings
CCS - improved handling where a ‘no-care’ session times out during submission due to slow ccs performance
ACCS - introduced colour coding to warn when certificates and determinations are about to or have expired
Nov 2020 CCS - added automated store and forward for attendance submitts when CCS is offline. This also addresses issues with scheduler skipping a submit if CCS is down.
CCS - modified warning message for key extensions to point clients to extend the key
Fee Formulas - Implemented gross / net fee switch on session formulas as some state funding can be applied to the gap
Daily Roll - removed session fee from educator view of daily roll
Session Fees - fixed bug relating to recalculation of fees for sessions with hourly rates and complicated bookings when session name is changed
Enrolments List - added DD column and DD request notification date to make it easier to track who has completed DD registration
Exports - updated export for Westpac MTS file format
CCS - Added support for CCS ‘Extend Device’ functionality, no longer need to create a new device each time the device expires
Integrations - Added Kindyhub as an integration partner
Daily Rolls - fixed issue where new layout doent work correctly on very old devices. Implement switch to older version (older version does not support emailing). Automatic on detection of old browser but also can be forced on from Account > Org Setup
Parent Messaging - Optional message to parent when child is signed in to room
Parent Messaging - Expanded option to allow sign in pop up to go to other contacts
Staff Details - Added detailed profiles to staff covering , Training & Qualififcations , Reminders , Regulatory checks such as WWC esp for FDC educator requirements
Oct 2020 Parent Portal - implemented version 3.0 connected to QR codes, new layout and parent experience Service Dashboard - allow room stacking on service dashboard to better combine current and waitlisted bookings Reports - added epipen expiry date to child details report Users - added extra staff qualification levels: observer / non-contact Daily Rolls - major layout update , more consistent with other list screens , added emailing functionality to rolls Daily Rolls - fixed issue with counts not updating with fitler settings Messaging - send notification to parent when a child is signed in. Option is turned on in the room setup so can be enabled for specific rooms eg ASC Payemnts - implemented optional ‘Pay Now’ functionality on statements. Switched on from ‘Account > Org Setup’ : ‘Statement’ - ‘Display Pay Now button on the statement’. requires CEP to be active. Search - extended global search to perform name and email searches on parent 2 and contacts Child Details - modified PDF export to better cope with situations where same child is enrolled with 2 (or more) parents ie shared custody arrangements Applications - Hide the ‘school’ question if the school list is empty. Hide ‘allow casual bookings’ question if the ‘hide CCMS questions’ option is enabled Sign In - added print option for daily QR code with optional ‘message of the day’ Daily Roll - added ‘Room’ as an uption in the bulk edit function Timesheets - added option to specify prefered week ending day on staff time sheets Account > Org Setup : “Timesheet week ends on” Applications - ‘request for information’ applications are now marked ‘withdrawn’ rather than deleted after 8 weeks of inactivity. This allows them to be restarted Sep 2020 Projections - updated formula so that free session dont count towards CCS hrs Parent Comms - allow centres to select if parents will be notified of changes to CCS absence count Projections - centres can now optionally back date projection changes / refunds. Helps in multi-week projections FDC - changed sort order on educator statemetns to follow start times Sign In - Updated option to hide sign in code when the feature is disabled API - Implemented KindyHub integration Reports - fix layout issue in pdf version of booking summary report Sign In - extended contactless sign in to all authorised contacts Live Chat - fixed issue with conversation persistance when moving between devices Sign In - streamlined process for parent signing in multiple children via contactless Parent Comms - enabled bulk messaging from the immunisation dashboard Projections - fixed issue with projections for deleted bookings not updating correctly Ratio Calculator - implemented predictor functions to estimate requried staffing level in advance Aug 2020 Booking Report - Updated layout to minimise the number of rows when a child has a mix of casual and permanent bookings with the same code and cater for booked absences. Sign In : changed Est Departure time from text field to pick list CCS - changed Session subsidy report to cater for new fin year start date of 13th july Enrolments - fixed issue preventing correctly retrieving enrolment status for RA enrolments where the same child had multiple enrolments. Projections - fixed issue regarding incorrect projection for booked absence Attendances - added shortcut from CCS payment to disection on Session Subsidy screen API - exclude sessions that are marked Cess Care or in non-contact rooms Users - added role ‘Finance’ that has access to appropriate financial report but not child / parent details API - optimised query response time , 70% reduction achieved Reports - modified income report to allow inclusion / exclusion of waived fees Sign In - staff can record an optiona text note Attendances - Added subtotals for exempted and non-exempted attendances Reports - Updated payment allocation method to make it more obvious where parent is not paying the gap Reports - optimised calculations on aged debt and balance owing reports . approx 50% improvement Jul 2020 ACCS - fixed issue preventing ACCS dets created outside SmartCentral being displayed on ACCS screen Analytics - increased update frequency for all dashboards to nightly Migrations - improved handling of bonds on import to speed up migration process further ACCS - improved end date validation & display on submission Data Centre - completed capacity upgrade Payments - modify payment registration process to display merchant fee relevant to selected card type instead of a geneeric list API - extended session query to include a time parameter so integration partners can query ‘who is in my centre right now’ Parent Comms - added option to suppress fee information on enrolment confirmation notices allowing notices to be sent when session codes are yet to be confirmed CCS Information - added service commencement date to the display to allow starting services to tell what approved start date is recorded at CCS. Sign In - added option for additional question at child sign in Payments - extended ‘frequency’ field to allow centres to create their own options Fees - updated fee waiver process to cater for special conditions in VIC centres Projections - extended Session formula functions to fee projections Sign In - include contact name in the visibility rule (max characters) ACCS - updated document attach function to prevent accidentally attaching a document of the wrong doc type Jun 2020 MYOB - updated to support V 2020.1 MYOB - added support for service level category mappings NON-CCS Services - added ‘finalise’ to align with CCS services and allow for extension of session formulas Session Codes - extended session formulas to NON-CCS services (PRESCHOOLS) Scheduled Jobs - Added Attendance Submit / Finalise as a job type CCS Estimator - Added Hourly Cap Rates for new financial year Child Details - added extract to allow full child details to extracted into a PDF Session Reports (Attendances) - added extra absence reason codes in preparation for CCS rules coming in to effect on 13th July May 2020 Implement page level help button next to chat button. Button will activate as help pages are enabled. Fixed issue preventing ‘Preview’ working correctly in some email templates Fixed Bug affecting parent acknowledgements of emails Enhanced view of FDC educator bookings Simplified process for PRODA key renewal Added new question type ‘List’ which allows user to set a pick list for custom questions Added optional covid Fee Waiver process to accounting extract Fixed issue where re-enrol applications could be sent as ‘waitlist’ if centre has both waitlist and full application profiles Apr 2020 Added Ability to send parents a group email, either to all or by selecting one or more parents Reduced frequency of calls to PRODA to minimise impacts of poor PRODA response times Added multi-select capability to enrolment list Exposed CCS absence count to Attendances and Enrolments lists Added screen to track ECEC payments Provided function to ‘Finalise’ attendances in lockdown period Expanded reporting on supplementatry Questions Added Contactless Signin Expanded Session Formulas to handle ‘Day 5’ discounts Amended Covid Fee waiver process to cater for Preschools Mar 2020 Added session formulas to cover QKFS and multi-session discounting amoung others Vac programs now have activity level capacity and auto close options When contacts are displayed on the child details report there is a summary of their authorisations More options on child details report Ability to choose an individual child on the attendance report Lockdown Period for editing/deleting manual payments/charges, and matching date to posting date. Select lockdown period (1 day, 1, 2 or 4 weeks) in Account -> Setup Org Entitlement Notifications. Turn on the email notification in Account -> Setup Org School Age child attending ZCDC Service Feb 2020 Enrolment CSV download now synchronised with filter settings on enrolments list - what you see is what you get Additional protection to prevent starting a projection update while previous one is still running New analytics report Income Detail added to compare Income and Utilisation Jan 2020 Gosh, we are in the 3rd decade of the 21st century already !
Added notification message on application receipt page for parent to check in junk/spam folder Additional protection on submit buttons to prevent accidental double click Parent 1 street address now inclued in aged debt csv to aid debt recovery activity Centres using session bookings can access all sessions, not just public ones, when approving applications Service filter added to aged debt report and added as a column in aged debt csv Dec 2019 New Fee Projection & Improved Period Close NOV 2019 Rolls - fixed date selection issue which drilled down into the next week when a Sunday was selected Enrolments - added ABSENCES tab , provides list of all absences recorded for the child in the current and prior fin years Reports Remittance Report - added columns to csv export , date paid & week ending FDC Fixed layout issue on statement where header row didnt display correctly on page 2 Allow delete of statment batches Parent Portal - improved layout of booking screen when displaying multiple sessions or vac programs on phones Navigation - added direct link to this page from the help menu Applications Supplementary Questions - centres can now control which supplementary questions are required (mandatory) on the application form Application List - added Service filter to the application processing screens. When a service is selected in the drop down an application will appear in the filtered list if the parent selected that service as a preferance or they didn’t specify any preference. CCMS questions - superfluous CCMS questions (parent activity, number of children in care) removed from main application forms. Centres requiring similar information are recommended to add to the supplementary question section. OCT 2019 Attendances - fixed an issue interfering with adding a session to a week that had previously been submitted with no care provided (no sessions) Enrolments - relaxed the test for booking change warnings so it doesnt create a false alarm if the session code name is edited or a second code is created with the same maximum amount Entitlements - Session subsidy screen now shows entitlement history so you can see when a parent’s entitlement changed and to what Applications - ‘consent to medical attention’ is now an obligatory ‘Yes’. Parents may not continue the application if they are unwilling. Advise parents to contact the centre directly to discuss if they have an issue. In most cases (eg religous objections) it can be resolved by the parent recording any care directives under ‘Special Needs’ Applications - adjusted layout of the application to work better on small devices, the navigation menu now takes up a much smaller area ### SEP 2019
MYOB - relaxed restrictions on account types that can be mapped AUTHORISED NOMINEES - improved matching to detect extra spaces in name fields
PAYMENTS - extra protection against accidental double entry
Sign In - added filter to sign in page so centres can check who should be in the centre
Applications - improved highlighting of changes to parent & child details in the application approval process
Admin Roll - fixed issue where a trailing space in room code , session code or school code caused the filter not to work properly
Staff Sign In:
STAFF SIGN IN - basic timesheeting and CSV export
DAILY ROLLS - Extra filter options on staff and parent rolls to identify children NOT YET ARRIVED or DEPARTED
PARENT DETAILS - extra option to download PINS in a csv for a single service or selected parents
SESSION SUBSIDY - display financial year totals
FEE PROJECTION - fixed incorrect estimation in some preschool scenarios
STAFF MANAGEMENT - improved method of registering new staff with ‘inviation’ and ‘reset’ functions added
RATIO CALC - improved some layout items based on user feeedback
New Starts- Children who have just started or are about to for the first time
Reports and Analytics- added new reports & dashboards: