If an enrolment goes for 14 weeks without an attendance submitted the department will cease it and the status will change to Exited. This is the equivalent of the old ‘deemed exit’ process from CCMS.

Steps to restart an enrolment

  • Query the enrolment to find the ceased date
  • Edit the enrolment
  • Choose a new start date that’s on or after the ceased date, can even be today’s date (as long as it covers any new attendances) Eg. If the ceased date is a Monday & you have an attendance session on that day, make the start date the Monday. In some cases they may cease it on a Wednesday when the child will have attendances on the Monday & Tuesday, in these circumstances always choose the Monday as the start date, even if it’s a day or two before the ceased date.
  • Choose overwrite notice type 200A (only to be used if enrolment is exited)
  • Late submission reason may be needed if the restart date is back dated greater than 2-3 weeks
  • Select Save - to resubmit the new restart date on the enrolment.

This will wake the enrolment back up (restart - status will be PENDIN) and you can then add bookings and submit attendances as normal.

If you add new bookings or change the existing booking, go back to the enrolment and select edit/save to update the MYGOV enrolment notice. Parents will be asked to reconfirm the enrolment notice with the updated bookings.

You can also resend the CWA - on the enrolment (Update & Email CWA)

The parent will then need to confirm the enrolment on MyGov again and acknowledge the CWA digitally.