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HOME.md
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3 | 3 | |
4 | 4 | <img src="/uploads/kidcc.png"/> |
5 | 5 | |
6 | +### Live Chat |
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6 | 7 | #### [How to access Live Chat](Live-Chat) |
7 | 8 | |
8 | -### [[Recent Changes]] |
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9 | +### Recent Changes |
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9 | 10 | * [New Fee Projection & Improved Period Close ](https://wiki.smartcentral.net/Improved-Period-Close) |
10 | 11 | * [Recent Changes ](https://wiki.smartcentral.net/Recent Changes) |
11 | 12 | |
12 | 13 | ### TOP QUESTIONS THIS MONTH : |
13 | - |
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14 | - |
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15 | 14 | * [Why are IS Claims rejecting or only paying a portion of the hrs claimed?](https://wiki.smartcentral.net/Submit-IS-Claims) |
16 | - |
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17 | 15 | * [Ratio Calculator](Ratio-Calculator) |
18 | 16 | * [My PRODA key is expiring](Reactivate-Your-SmartCentral-Connection-to-PRODA) |
19 | -* [Live Chat with support](https://wiki.smartcentral.net/Live-Chat) |
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20 | -* [Why hasn't this Enrolment moved to PENDIN?](Enrolments and why they havent moved to PENDIN) |
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17 | +* [Why hasn't this Enrolment moved to ACTIVE?](Enrolments and why they havent moved to PENDIN) |
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21 | 18 | * [How Do I swap parents on an enrolment?](How-do-I-swap-parents-on-an-Enrolment) |
22 | -* [Cancelling or varying Prev year's Attendances](How-do-I-cancel-vary-or-submit-attendances-from-a-previous-financial-year) |
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19 | + |
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23 | 20 | * [Transferring payments from one parent to the other](Transferring-Payments-from-one-parent-to-the-other) |
24 | 21 | * [When do families get back paid CCS?](When-is-CCS-BackPaid-to-Parent) |
25 | 22 | * [Setting Up Digital Sign In ***video tutorial***](https://www.youtube.com/watch?v=3cCBwbVEfNU&list=PLJzSFnbxKlSS-oDxxO9ozUftL_UirqawO&index=1) |
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30 | 27 | * [Formalising an Enrolment](Formalise-an-Enrolment) |
31 | 28 | * [Preschool Exemption Activity Test](Preschool Exemption Activity Test) |
32 | 29 | * [How do parents confirm their enrolment?](https://www.humanservices.gov.au/individuals/online-help/centrelink/confirm-your-childs-enrolment-details-child-care-subsidy) |
33 | -* [When to use **PULL IN** on application lists](Applications PULL IN) |
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34 | -* [Parent Tags: How to group families for Re-enrolments, Sending PINS, Invoices & DD extracts](Parent-TAGs) |
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30 | + |
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31 | + |
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35 | 32 | |
36 | 33 | |
37 | 34 | ### [[Introduction]] |
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54 | 51 | | [[Additional Child Care Subsidy]] | [[Submit Weekly Attendances]] | |
55 | 52 | | [[Adding a staff member]] | [[Remove a staff member]] | |
56 | 53 | | [[Submit IS Claims]] | [[Estimate fees]] | |
57 | -| [[Set up Digital Sign In]] | |
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54 | +| [[Set up Digital Sign In]] |[[Parent-TAGs]] |
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58 | 55 | |
59 | 56 | |
60 | 57 | |
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72 | 69 | | [[Set up a web profile]] | [[Invite a Parent to join SmartCentral]] | |
73 | 70 | | [[Create a Vacation Program]] | [[Process Online Applications]] | |
74 | 71 | | [[Re-enroling]] | [[Changing Email Addresses]] | |
75 | -| [Digital CWA](CWA) | [Online Direct Debit Registration](DD-Registration) | |
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72 | +| [Digital CWA](CWA) | [Online Direct Debit Registration](DD-Registration) | * [When to use **PULL IN**](Applications PULL IN) | |
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76 | 73 | |
77 | 74 | ### Special Stuff |
78 | 75 | |
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104 | 101 | * [CHECK YOUR ACTIVATION](https://www.smartcentral.net/v2/ccs_device_reg) |
105 | 102 | * [CCS Impacts](CCS 2018) |
106 | 103 | * [[FAQ for Staff]] |
104 | +* [Cancelling or varying Prev year's Attendances](How-do-I-cancel-vary-or-submit-attendances-from-a-previous-financial-year) |
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107 | 105 | |
108 | 106 | |
109 | 107 | [SmartCentral Fundamentals](Training) |