Updated Submit-IS-Claims (markdown)

Susan Farrell commited 2019-11-25 00:39:11 +0000 commit 40002cc113324b60ba0d01ebaf15292cd96fefc3

				Submit-IS-Claims.md
			
          @@ -14,6 +14,10 @@ Then via email request CCS  to sync the attendance with IS. This is if 48 hrs, t

           After the attendance is sync'd manually by CCS, wait anotehr 48 hrs, cancel the old rejected IS Claim and create/submit a new IS Claim for the relevant week ending.

          +In the case when you are receiving a portion of the hrs claimed (IS claim is processed) and there is 2 or more enrolments attached to the one IS Case - one explanation can be, one of these enrolment's attendances are not being sync'd by CCS with IS - see above info on "How to" get CCS to sync the attendance with IS. 

          +

          +You need to still cancel the processed IS Claim 48 hrs after they say the attendance is sync'd and create/submit the new IS Claim.

          +

           ## Finding an IS Case

...	...	@@ -14,6 +14,10 @@ Then via email request CCS to sync the attendance with IS. This is if 48 hrs, t
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15	15	After the attendance is sync'd manually by CCS, wait anotehr 48 hrs, cancel the old rejected IS Claim and create/submit a new IS Claim for the relevant week ending.
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	17	+In the case when you are receiving a portion of the hrs claimed (IS claim is processed) and there is 2 or more enrolments attached to the one IS Case - one explanation can be, one of these enrolment's attendances are not being sync'd by CCS with IS - see above info on "How to" get CCS to sync the attendance with IS.
	18	+
	19	+You need to still cancel the processed IS Claim 48 hrs after they say the attendance is sync'd and create/submit the new IS Claim.
	20	+
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18	22	## Finding an IS Case
19	23