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### Other Common Questions
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* [CCS Calulations, Subsidy calculator, Session Codes and Capped rates explained](https://wiki.smartcentral.net/CCS-Calculations-Explained)
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+* [How to fully refresh SC](https://wiki.smartcentral.net/Full-Refresh)
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* [How can parents find their PIN? ***video tutorial***](https://www.youtube.com/watch?v=Y2zE9FRIFkg&list=PLJzSFnbxKlSS-oDxxO9ozUftL_UirqawO&index=2)
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* [Restarting Exited Enrolments](Restarting-Exited-Enrolments)
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* [Why are IS Claims rejecting or only paying a portion of the hrs claimed?](https://wiki.smartcentral.net/Submit-IS-Claims)