Roles.md
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@@ -38,6 +38,6 @@ To become a **Delegated Admin** you must first be attached to the service as an
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An Authorised User is a person who has been nominated to CCMS as being responsible for the operation of the service and the accuracy and truthfulness of the information provided. In order to do so they must **delegate** their registered email to their personnel ID that is authorised to submit to CCMS.
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-An 'Authorised User' has authority to make changes both to attendance and enrolment information. but also details about the service including hours of operation and financial information, and submit these changes to CCMS.
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+An **Authorised User** has authority to make changes both to attendance and enrolment information. but also details about the service including hours of operation and financial information, and submit these changes to CCMS. As a result its usually only a very small number of people who should be granted this role but it is recommended to have at least 2 so that if one person is away or leaves suddenly someont else has authority to update service details.
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It is possible to be an Authorised User without being an Admin with delegation but there is little to be gained from it as the Authorised User is fully responsible for all the data and therefore in practice they will have dual fucntions.
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