ACCS.md
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@@ -35,7 +35,13 @@ ACCS Enrolments are the equivalent of the old **Service SCCB** and are only to b
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A provider may identify a child at risk of neglect or abuse who meets relevant criteria but may be unable to identify a parent or carer - an individual or claimant - who is eligible for Additional Child Care Subsidy (child wellbeing). In these cases, as a last resort, the provider may enrol the child under an 'Additional Child Care Subsidy (child wellbeing) - provider eligible arrangement'. This arrangement will end once the child is no longer at risk.
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In this situation, the provider effectively becomes the individual in relation to that child, although a different arrangement will apply to the enrolment.
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+Where a provider is making themselves eligible (where there is no individual), the system process is as follows:
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+- Create an ‘ACCS (Child Wellbeing) – Provider Eligible’ enrolment (the CRN field will be left blank) – not always
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+- Complete the ‘Request for a child’s Customer Reference Number (CRN)’ form and email this to the Child Wellbeing team at child.wellbeing@education.gov.au. The form can be provided by the helpdesk or the service can request for the form by emailing child.wellbeing@education.gov.au. The form is not public at this stage, however it has been provided to services who were using the equivalent option under S-SCCB
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+- The Child Wellbeing team will request for a CRN from DHS. This will, on average take about two working days
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+- The Child Wellbeing team will update the child’s enrolment with the new CRN and services will receive an email to let them know this has been completed
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### Resources