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| 11 | -### Live Chat |
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| 12 | -[How to access Live Chat](Live-Chat) |
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| 13 | 11 | |
| 14 | -### [Recent Changes](https://wiki.smartcentral.net/updates22/Updates) |
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| 12 | +## New Improvements! |
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| 13 | + |
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| 14 | +#### [Reply function](https://wiki.smartcentral.net/replyfunction) |
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| 15 | + |
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| 16 | +[Recent changes](https://wiki.smartcentral.net/updates22/Updates) |
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| 15 | 17 | |
| 16 | 18 | |
| 19 | +### Live Chat |
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| 20 | +[How to access Live Chat](Live-Chat) |
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| 21 | + |
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| 17 | 22 | ### TOP QUESTIONS: |
| 18 | 23 | |
| 19 | 24 | **IMPORTANT COVID 19 NOTE:** "While services receive payments under the Relief Package, they should not be changing their service offer and/or increasing or adding new administrative fees." |