Direct-Debit-Registration.md
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+The process for a parent to register online for direct debit follows a few simple steps:
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+You will receive an email automatically generated by the system with their personalised link. The message in the email may be customised for each service but will look similar to this.
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+1. Click the link in the email. This will direct you initially to SmartCentral to verify the link is valid and fetch your most up to date details. A re-direction message is displayed and you are sent on to the CEP web site to start the payment capture process.
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+Page 1 is pre-filled and you are skipped directly into Page 2. Most of this page will be pre-filled with your childcare service details , name, address and contact details as recorded in SmartCentral.
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+**Note: the system automatically generates a secure randomised Family Ref. Do not change this.**
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+2. Enter your Title (SmartCentral doesn't record it) and click Next.
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+3. On the **Payment Details** page (page 3 of 5) select the payment option **Batch Pay**. Choose your preferred payment confirmation method **SMS** / **EMAIL** / **NONE** . Note: selecting SMS for messages may attract additional charges. Click Next.
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+4. On the **Payment Method** page (page 4 of 5) choose whether to pay by **Bank Account** or **Credit / Debit Card** and enter the relevant details. In the case of card based payments click **Continue** to validate the card details. Correct if needed. Click Next.
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+5. The system will process the registration and display a confirmation message on completion. At this point you have completed registration at CEP. The registration will automatically be notified to SmartCentral within a few minutes at which point it will be activated.
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