TOP QUESTIONS:
- Ratio Calculator
- My PRODA key is expiring or has expired
- My PRODA key is locked &/or I can’t submit to CCS
SmartCentral Tabs Explained
The Basics
Billing and Payments
| Send-Parent-Statements | Process-Direct-Debits | | Process-Manual-Payment | Import-Payment-File | | Managing-Bonds | Billing-in-Advance | | Online Registration for Payments | |
Everything Web
Special Stuff
| Additional Child Care Subsidy | Reporting-Absences | | Family-Daycare | Updating-fees-on-mygov | | Holiday-Periods-and-Closures | CCS-Fortnights | | Parent Group Emails| | * Staff Discount * Scheduling your Weekly Attendances * Waiving the Parent GAP for all sessions in a weekly attendance * Waiving the Parent GAP for some sessions in a weekly attendance * Claiming for absences at the start or end of an enrolment
Reports and Extracts
Other Common Questions
- CCS Calulations, Subsidy calculator, Session Codes and Capped rates explained
- How to fully refresh SC
- How can parents find their PIN? video tutorial
- Restarting Exited Enrolments
- Why are IS Claims rejecting or only paying a portion of the hrs claimed?
- Why hasn’t this Enrolment moved to ACTIVE?
- Setting Up Digital Sign In video tutorial
- Cancelling or varying Prev year’s Attendances
- Transferring payments from one parent to the other
- Digital CWA Notices
- Formalising an Enrolment
- Preschool Exemption Activity Test
- Capped rate changed from Centre based care to OSHC, correctly or incorrectly
- How do parents confirm their enrolment?
- How Do I swap parents on an enrolment?
- When do families get back paid CCS?
- FAQ for Parents and Guardians
- What to do & say when a parent DISPUTEs their MYGOV enrolment notice
- Still being compiled - Analytic Reports
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Personalising SmartCentral
SmartCentral has a number of options for you to tailor it to your centres specific needs.
- Branding : upload your logo to appear on statements, web pages and in emails sent by SmartCentral for your centre
- Message templates : control the wording inserted into emails at key communication points; Applications , Re-erolment, Statements , Payment Registration.
- Sessions & Rooms : Define how you will charge for attendance and how you organise the children in your care.
- Feeder Schools : Create your own list to collect information about the child’s school if needed. Use it to sort and group children in rolls.
- Custom-Questions : Create additional questions specific to your services that are automatically added to new applications and child profile screens
Other Stuff
Training
Access-SmartCentral-from-your-SmartPhone-or-Tablet
Updating-Financial-Details-to-CCMS
Updating-Operational-Profile-to-CCMS
Updating-Parent-Organisation-Details-to-CCMS
New Pages in Progress